Delete your account

1. How to delete your account in the app

Sign in to the Aventoura app, then follow these steps:

1. Open the Account tab.
2. Tap Security.
3. Tap Delete Account.
4. Optionally tell us why you are leaving.
5. Type DELETE to confirm, then enter your password and tap Continue.
6. Confirm that you understand the deletion is permanent, then tap Delete Account.

2. What is deleted

Deletion takes effect immediately. After you confirm:

• Your account is disabled and you can no longer sign in.
• Your email address and phone number are released so you can create a new account with the same details.
• Your password and sign-in credentials are removed.
• Your wishlist and the agencies you follow are removed.
• Your profile is no longer accessible.
• This action cannot be undone. You will not be able to recover the deleted account.

3. What may be retained

Some records are kept only as needed for bookings, legal, accounting, and operational purposes:

• Booking records may be kept for Aventoura and the partner agency that hosted the trip.
• If you provided an optional reason for leaving, we may keep that feedback.

4. Request deletion by email

If you cannot access the app, email contact@aventoura.tn from the address linked to your account and ask us to delete it. We will verify that the request comes from the account holder before processing it.